Learn what information Grupo Alpen receives through this website, how it is used, and how to ask about your data.
Who handles your enquiry
This website's forms are directed to Grupo Alpen. You can contact us through the Contact Us page or by phone at (+507) 709-0240. Our published office address is: across from Hotel Nacional and diagonally across from the fire station, Calle Central, David, Chiriquí.
What information the form receives
The form requests your name and at least a phone number or email address. It may also receive your message, the development you are interested in, your language, the originating page, and the parameters of the campaign that brought you here. For topic-based enquiries, the message suggests a subject that you can edit before sending. Avoid including identity documents, bank details, or unnecessary personal information about other people.
How the information is used
The information allows us to record and respond to your request, understand its context, and maintain continuity in related communications. Enquiries are managed in the company's customer service system. When you submit the form, you are asked to read this notice and authorize contact relating to your request.
Preferences and website functionality
The website uses session and security mechanisms for its forms and may remember your chosen language. Attribution parameters accompanying an enquiry help identify its source. You can review your browser's storage and permission controls; blocking necessary features may affect form submission.
Search by proximity
Your device's location is requested only when you choose “Search near me”. Your browser calculates distances during that visit; the coordinates are not sent to Gesnova, stored, or added to the page address. You can revoke permission in your browser.
Questions about your data
You can request information about the data associated with your enquiry and submit requests for access, correction, cancellation, objection, or portability, as applicable. Identify the contact method you used and what you would like to review. To verify a request or learn about retention and access to your data in a specific case, contact Alpen directly. ANTAI publishes guidance on the rights and procedures applicable in Panama.
External links and services
When you follow a link to an external service, such as a bank, information source, or messaging platform, you use that service under its own terms. Review its privacy information before sharing data there.
Contact Alpen